When creating an account on our site, we collect contact information including name, address, telephone number and e-mail address. This information is used only to process orders and to get in touch with our customers regarding questions about their order.
Change/ Modify Account
You can also change or modify your account information which includes your contact, shipping and billing information. To access your account information, go to the My Account link on the top of the site. You will need to sign in to access your information.
During the checkout process we collect credit/debit card information. Financial information we collect is only used to bill the customer for products purchased. This information is only disclosed to third parties to the extent necessary to authorize and charge the card for the purchase(s) initiated by the customer. You will be asked to enter your credit/debit card information during the checkout each time you return to our site for a purchase because we do not store your financial information in our database.
OLEWO USA is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email within 72 hours from the time we realise it.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our website's best features, so we recommend that you leave them turned on.
Our website uses Google Analytics to track traffic. We have set our tracking code to anonymize IPs to ensure better visitor privacy. You can block Google Analytics tracking completely using Google’s Analytics Opt-out browser add-on. https://tools.google.com/dlpage/gaoptout.
Links to other websites
Our site may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, or a future company or person that comes to own this website, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
From various locations on our site, customers may opt-in to receive our newsletter and special offers. We use Constant Contact e-mail marketing program, and should a person decide to no longer receive our email communications, a link can be found on the bottom of every marketing email from us that allows the individual to easily unsubscribe/opt-out from receiving future emails.
We may periodically conduct a survey using Constant Contact that asks for demographic information (such as gender, age, etc.) Responses are collected anonymously and are used to better understand the aggregate demographics of our customers. None of this information is disclosed to, or shared with third parties, or used in connection with the identity of an individual. Providing of this information is completely voluntary.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Information collected on our website forms is recorded in our private management system and is not used by anyone else. We may retain information about you and your company in order to maintain communications with you.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
How long is data stored?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Otherwise, as long as this website operates.